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FREQUENTLY ASKED QUESTIONS

Below are some of the commonly asked questions from property owners when 
considering using a property management company.  If we did not answer your questions here, 
please contact our office at 503-288-8330.

How do I sign up for services with Portland Rental Properties?
 
To sign up with PRP, please give us a call at 503-288-8330 and set up a time to speak with our owner, Reed Shumaker. You can also email reed@portlandrentalproperties.com. After discussing your goals and answering any questions you might have, Reed will provide you with a management contract to review. Once the contract terms have been agreed upon, Reed can email you the contract to sign digitally, or you can meet with him in person to sign.
 
What services are included with property management?
 
Portland Rental Properties is a full-service property management company, meaning we handle property maintenance and inspections, tenant screening, leasing, marketing, rent collection, tenant relations and accounting. 
 
We utilize the most comprehensive market distribution software available with detailed and accurate property descriptions and offer a flexible showing schedule for our vacant properties. When prospective tenants apply to rent, we perform thorough background checks, including credit, criminal and eviction history and proof of income and references. Our lease agreements comply with federal and local regulations.

Additionally, we handle the complex and ever-changing city and county ordinances related to rental properties. We ensure that all our properties are managed lawfully by staying current on rental regulations. These mandates include guidelines pertaining to marketing, screening and processing potential tenants, collection of security deposit, caps on rent increases, renter relocation assistance and depreciation schedules. 
 
Our objective is to maintain quality rental properties, therefore, we conduct in-depth property inspections at move-in and move-out, with periodic inspections during tenancy.  We provide responsive and detailed general repairs, as well as emergency maintenance services to keep our properties in good condition. Our robust list of capable vendors allows us to provide maintenance services at a reasonable price. 
 
For our tenants, we offer convenient, secure rental payments online, by mail or in-person, prompt replies to maintenance requests and compassionate and timely correspondence.  
 
What types of properties do you manage?
 
Portland Rental Properties manages single-family homes, condos, small to mid-sized apartment buildings, plexes, HOA's, and single-owner commercial properties. 
 
What are the costs and fees of property management services?
 
We offer one of the most reasonable fee structures in the area, with a one-time account establishment fee, market rate commissions, affordable repair costs, and never any tenant finding, contract writing, or termination fees.
 
What happens if I change my mind about needing property management services after signing a contract?
 
You may terminate your management contract at any time with no termination fees. We will only need 30 days to close out your account. 
 
 
 


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